Returns and Cancellations Policy

Aquiva’s Cancellation Policy

The customer may cancel a recurring billing subscription products at any time with provisin for at least 30 days notice to Aquiva. A cancellation means that no future rebills are charged to the customer’s account. However, the cancellation of a recurring billing product does not generate a refund.

Abuse of the Return Policy

Customers requesting serial or repeated returns may be blocked from making further purchases from Aquiva. Customers that violate the terms of use of any product may have their right of return revoked.

Note to Aquiva Clients

This Return and Cancellation Policy is part of, and incorporated within, ALL Aquiva Customer Contracts. As a condition of registering with Aquiva and using the Aquiva Services, you expressly acknowledge that you have read and understood this Return and Cancellation Policy and you agree to be bound by the terms and conditions contained within. If at any time you disagree with this Return and Cancellation Policy or any part of it, your sole remedy is to cease all use of the Aquiva Services and terminate your account. Please note, however, that any transactions which occurred prior to the date of such termination shall be governed and controlled in full by the terms of this Return and Cancellation Policy.